Expand services/resources to enhance the user experience Phase 2



Initiative TitleExpand services/resources to enhance the user experience Phase 2
Submitted in Previous Year(s)2016
Critical Information, Notes, Justification, Rationale

  The user experience involves listening to our user base, creating  personal environments that support the specific needs of the student population which in turn support the retention efforts of the college. The mission of the campus libraries is to provide access to materials that support the curricula and meet student research needs. This initiative will focus on melding the two efforts together, to drive future planning and development within the libraries.

Consequences of this initiative not being funded

Funding is being requested to replace two Scannx student scanning stations within the library, Replacement is needed  to replace older equipment that no longer will be supported by the company. An alternative solution may suit, however we will need to put something in place so students can copy and scan library materials. If not funded, we will no longer to provide a copy service within the library.

Department Goals1. The library resources shall support the curricula of the College, provide the basis for a well-rounded liberal education, and meet the research needs of the college community., 2. Provide an effective program of Library Instruction where students will learn the methods and processes necessary to effectively carry out research for scholarly purposes and the pursuit of life-long learning., 3. Provide access to a full-range of information materials and resources., 5. Build and reinforce collaborative relationships with partners within and exterior to the college, to optimize services, infrastructure, and enhance the student experience.
Programs
LocationsMain Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?Yes
ImportanceMedium
Funding Source
Created11/03/2017 11:18 am
Updated11/06/2017 2:50 pm

Institutional Goals

Goal How will the initiative support this institutional goal?
Studies have shown that creating a personal, supportive environment for students can lead to improved retention of students.
The initiative will expand student access to useful-helpful library research instruction.
This initiative will expand the delivery methods of information literacy content beyond the current methods.
The initiative will produce small, targeted components that students can access via blackboard or the library web pages that will provide information on effectively conducting library research.

Action Steps

Action Step Responsible Party Order
Continue development of virtual projects. Director and Librarians 1
Gather information from user base via focus groups and other methods. Director and Librarians 2
Develop a unified project plan to identify instruction and service areas to support, agreed upon terminology, etc. Director and Librarians 3
Develop a means to assess selected services and support initiatives. Director and Librarians 4
Use feedback from assessments to assist in developing a unified project plan, Librarians/Director 5
Seek funding for known service improvements (i.e. upgrade for student scanning stations) Library Director 6

Expected Outcomes

Outcome Order
Increased contact with students through means other than the traditional reference interview and face-to-face Library Instruction 1
The availability of modules or small targeted information literacy components that can be embedded in libguides, blackboard, the library web page providing additional opportunities for library instruction outside the classroom. 2
A fully developed services plan informed by user feedback and assessment data. 3

Assessment Methods

Method Description Other Method Responsible Party
Tracking Usage of programs, services, participation can be tracked; demographic information may also be able to be collected. Director and Librarians

Resources

INITIAL YEAR COST: $9,000.00
RECURRING COST: $0.00

Equipment

Need Cost (Initial/Recurring) Supporting Departments
Replace Scannx book scan systems (or find other solution) due to equipment phase-out $9000.00
  • Information Technology, CIO Office
TOTAL: $9,000.00 / $0.00

Facility

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Supply

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Staffing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Training

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Marketing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Other

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Prioritization

This is initiative is ready for prioritization.

Assessment

DateDepartment NameStatusCost to DateFunding Source 
No results found.