| Initiative Title | Explore what additional forms and/or services can be provided the Student Accounts webpage and add the availability of additional documentation to be uploaded via the Student Account's webpage. |
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| Submitted in Previous Year(s) | 2020 |
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| Critical Information, Notes, Justification, Rationale | Student Accounts would like to continue exploring online availability of Student Account's functions and utilization of Mach forms when possible. These Mach forms can be but not limited to the following:
1) Students using current term financial aid for previous terms.
2) Promissory Notes for students who would like to establish a payment plan with the college after the semester they have a balance with is completed. |
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| Consequences of this initiative not being funded | Not providing the best services possible to our student. |
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| Department Goals | Use the Banner ERP system, IT, and other forms of technology to streamline and automate processes. |
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| Programs | |
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| Locations | |
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| Estimated Completion Date | 12/31/2022 |
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| Will this initiative span multiple budget years? | No |
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| Importance | High |
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| Funding Source | |
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| Created | 11/22/2021 3:33 pm |
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| Updated | 01/07/2022 1:03 pm |
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Institutional Goals
| Goal |
How will the initiative support this institutional goal? |
- STUDENT SERVICES MASTER PLAN 2013
- Technology
- Explore, introduce and utilize technology designed to improve operations, enhance communication, streamline service, and increase productivity and efficiency.
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By having all possible forms and submissions opportunities online, will both support the goal to streamline services and increase productivity and efficiency. Both providing convenience for the student by not having to stop in person to Student Services Central to complete forms or mail them in, as well this will provide an efficient system in which documentation can be tracked. |
Action Steps
| Action Step |
Responsible Party |
Order |
| Examining all forms and required documentation. Creating online forms and uploading opportunities, within guidelines, for ease of remote submission. Developing a plan to notify other departments and students of the availability of the functionality. |
Student Accounts Office |
1 |
Expected Outcomes
| Outcome |
Order |
| To have additional forms and submission availability online for the convenience of our students. |
1 |
Assessment Methods
| Method |
Description |
Other Method |
Responsible Party |
| Observations |
Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes. |
|
Student Accounts Office |
Resources
| INITIAL YEAR COST: |
$0.00 |
| RECURRING COST: |
$0.00 |
Equipment
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Facility
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Supply
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Staffing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Training
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Marketing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Other
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| Believe no cost is needed just employee time |
$0.00
|
- Information Technology, CIO Office
|
| TOTAL: |
$0.00 / $0.00 |
|
Prioritization
This is initiative is ready for prioritization.
Assessment
| Date | Department Name | Status | Cost to Date | Funding Source | |
| No results found. |