Increased outreach to students and parents :: PIP System (SUNY Orange)

Increased outreach to students and parents Print All

Initiative Title	Increased outreach to students and parents
Submitted in Previous Year(s)	2013
Critical Information, Notes, Justification, Rationale	Produce post cards to be mailed to students, but targeting parents, with key information related to tuition and fees, residence requirements, refund policies, and proxy authorization access. Making personal phone calls to targeted groups. Including short and easy instructional videos on our website to help answer frequently asked questions.
Consequences of this initiative not being funded	Parents are not informed of outstanding requirements and deadlines.
Department Goals	Easier access to important information, Reduce outstanding accounts receivable
Programs
Locations	Main Campus, Newburgh Campus
Estimated Completion Date	12/19/2016
Will this initiative span multiple budget years?	Yes
Importance	Medium
Funding Source	Operating Budget
Created	12/01/2016 2:28 pm
Updated	12/03/2016 5:30 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
STRATEGIC PLAN 2015-2020 PRIORITY II: Student Support and Success: We will support our students in achieving their educational and career goals. c: Increase student retention, completion, transfer, and employment readiness.
ACADEMIC MASTER PLAN 2016-2020 The Student Experience Objective #1: Improve communication among faculty, staff, and students.	Providing important information to students and parents through multiple venues.

Action Steps

Action Step	Responsible Party	Order
Create and distribute publications, flyers, and informational vidoes	Bursar, Student Accounts, Marketing	1

Expected Outcomes

Outcome	Order
Students and parents have increased awareness of financial responsibilities and easier access to important information	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Institutional Data	Review both program and student data that is collected at the institutional level. Data can include program enrollment, retention, transfer, student GPA, etc.		Bursar/Student Accounts

Resources

INITIAL YEAR COST:	$1,000.00
RECURRING COST:	$1,000.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
Post cards	$1000.00 / 1000.00 (1st year)	Admissions and Recruitment Student Services Central
TOTAL:	$1,000.00 / $1,000.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

This initiative is not ready for prioritization.

Please enter How the initiative will support the chosen goals

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
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