Objective 1:3 :: PIP System (SUNY Orange)

Objective 1:3 Print All

Initiative Title	Objective 1:3
Submitted in Previous Year(s)	2014
Critical Information, Notes, Justification, Rationale	All staff and tutors will project a friendly and supportive manner.
Consequences of this initiative not being funded
Department Goals
Programs
Locations	Main Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?	Yes
Importance	Medium
Funding Source
Created	02/15/2016 2:25 pm
Updated	02/15/2016 2:25 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
ACADEMIC MASTER PLAN 2010-2015 Students Learning Assistance initiatives	Students will be encouraged to persist in seeking needed support.
ACADEMIC MASTER PLAN 2010-2015 Under-Prepared Students Dealing with increasing numbers while maintaining standards
ACADEMIC MASTER PLAN 2010-2015 Under-Prepared Students Expanding support for under-represented and at risk students
STUDENT SERVICES MASTER PLAN 2013 Student Success & Access Provide all students new to the college with a comprehensive orientation
STUDENT SERVICES MASTER PLAN 2013 Student Success & Access Facilitate student success, growth and goal completion	Students will persist in seeking needed support.

Action Steps

Action Step	Responsible Party	Order
Tutors and support staff will be hired based on their ability to maintain a friendly and supportive environment.	Coordinators of tutoring and their assistants.	1
Tutor training will focus on strategies for maintaining a welcoming atmosphere.	Coordinators of tutoring and their assistants.	2
Coordinators will reach out to faculty to insure that their expectations are met.	Coordinators of tutoring and their assistants.	3

Expected Outcomes

Outcome	Order
Students who use Tutorial and Lab Services will express satisfaction.	1
Faculty who interact with Tutorial and Lab services will express satisfaction.	2

Assessment Methods

Method	Description	Other Method	Responsible Party
Student Surveys: Satisfaction Need	Surveys can be developed internally and administered to assess student frequency, importance, need and satisfaction institution’s staff, office and services and programming.		Coordinators of Tutorial and Lab programs.
Other	Enter other assessment method	A faculty survey will be employed to gather input from faculty and determine their level of satisfaction with services received by their students.	Coordinators of Tutorial and Lab programs.
Focus Groups	A series of structured discussions with students who are asked a series of open-ended questions designed to collect data about beliefs, attitudes, and experiences.		Coordinators of Tutorial and Lab programs.

Resources

INITIAL YEAR COST:	$0.00
RECURRING COST:	$0.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

This initiative is not ready for prioritization.

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Assessment

Date	Department Name	Status	Cost to Date	Funding Source
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