Objective 1:3



Initiative TitleObjective 1:3
Submitted in Previous Year(s)2014
Critical Information, Notes, Justification, Rationale

All staff and tutors will project a friendly and supportive manner.

Consequences of this initiative not being funded
Department Goals The Academic Support Center will create a welcoming and supportive environment that encourages participation by students, builds the confidence of faculty and staff, and fosters professionalism among the tutors., The Academic Support Center will employ a well-qualified staff of peer and professional tutors., The Academic Support Center will help SUNY Orange maintain a diverse student population by addressing the individual learning needs of every student regardless of age, academic preparation or disability.
Programs
LocationsMain Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?Yes
ImportanceMedium
Funding Source
Created03/30/2015 2:03 pm
Updated03/30/2015 2:14 pm

Institutional Goals

Goal How will the initiative support this institutional goal?
Students will be encouraged to persist in seeking needed support.
Students will persist in seeking needed support.

Action Steps

Action Step Responsible Party Order
Tutors and support staff will be hired based on their ability to maintain a friendly and supportive environment. Coordinators of tutoring and their assistants. 1
Tutor training will focus on strategies for maintaining a welcoming atmosphere. Coordinators of tutoring and their assistants. 2
Coordinators will reach out to faculty to insure that their expectations are met. Coordinators of tutoring and their assistants. 3

Expected Outcomes

Outcome Order
Students who use Tutorial and Lab Services will express satisfaction. 1
Faculty who interact with Tutorial and Lab services will express satisfaction. 2

Assessment Methods

Method Description Other Method Responsible Party
Student Surveys: Satisfaction Need Surveys can be developed internally and administered to assess student frequency, importance, need and satisfaction institution’s staff, office and services and programming. Coordinators of Tutorial and Lab programs.
Other Enter other assessment method A faculty survey will be employed to gather input from faculty and determine their level of satisfaction with services received by their students. Coordinators of Tutorial and Lab programs.
Focus Groups A series of structured discussions with students who are asked a series of open-ended questions designed to collect data about beliefs, attitudes, and experiences. Coordinators of Tutorial and Lab programs.

Resources

INITIAL YEAR COST: $0.00
RECURRING COST: $0.00

Equipment

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Facility

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Supply

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Staffing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Training

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Marketing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Other

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Prioritization

This initiative is not ready for prioritization.

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Assessment

DateDepartment NameStatusCost to DateFunding Source 
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