Objective 2:5



Initiative TitleObjective 2:5
Submitted in Previous Year(s)2014
Critical Information, Notes, Justification, Rationale

Tutors will be regularly evaluated by direct observation, interview, and surveys of tutor and student satisfaction. 

Consequences of this initiative not being funded
Department Goals
Programs
LocationsMain Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?Yes
ImportanceMedium
Funding Source
Created03/07/2016 1:44 pm
Updated03/07/2016 1:44 pm

Institutional Goals

Goal How will the initiative support this institutional goal?

Action Steps

Action Step Responsible Party Order
Hire a Tutorial Coordinator to oversee the observation, interviewing and survey of tutor and student satisfaction. Coordinators of tutorial services 1
Create surveys for students to fill out to show their satisfaction of tutor's services. Coordinators of tutorial services and their assistants 2
Regularly follow up with tutors via email, one-on-one discussions, chats in the center and scheduled appointments (orientations, workshops, Self-Evaluations). Coordinators of tutorial services and their assistants 3
Observe New Tutors (or struggling tutors) and provide constructive criticism, suggestions, and praise. Coordinators of tutorial services and their assistants 4
For Assessment: Collect Tutor Surveys to gauge tutors' satisfaction with the Center, their own improvement and whether or not they feel supported by the Center. Coordinators of tutorial services and their assistants 5
For Assessment: Regularly document tutors' feedback on the center, tutors' improvements/setbacks. Record what actions (observations, follow-ups, interviews, surveys, etc...) have been taken by the Coordinator/Assistants. Record action, date, response. Coordinators of tutorial services and their assistants 6

Expected Outcomes

Outcome Order
The Academic Support Center will employ a staff that is well trained and up to date with tutoring practices. 1

Assessment Methods

Method Description Other Method Responsible Party
Tracking Usage of programs, services, participation can be tracked; demographic information may also be able to be collected. Coordinators of tutoring services and their assistants
Student Surveys: Satisfaction Need Surveys can be developed internally and administered to assess student frequency, importance, need and satisfaction institution’s staff, office and services and programming. Coordinators of tutoring services and their assistants
Document Analysis Documents can be analyzed to provide information and meaning around an assessment topic

Resources

INITIAL YEAR COST: $0.00
RECURRING COST: $0.00

Equipment

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Facility

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Supply

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Staffing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Training

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Marketing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Other

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Prioritization

This initiative is not ready for prioritization.

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Assessment

DateDepartment NameStatusCost to DateFunding Source 
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