| Initiative Title | Software Solutions for Holistic Support |
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| Submitted in Previous Year(s) | No |
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| Critical Information, Notes, Justification, Rationale | TutorTrac provides a software tool for the Center for Student Success. Like other departments in the college, the CSS' software tool is departmentally utilized (there is no unity between other student support or services offices), which creates a silo-effect of operations, data, and the student experience. This also creates duplication across departments of software functionality, as well as potentially overlapped budget spending. The CSS continues to prioritize cross-divisional collaboration by exploring ways to create a more holistic and efficient student experience--in this case by examining software tools that prioritize students' college-wide experience. Centralized software solutions will allow the college to streamline current operations and better support the Guided Pathways and Title V initiatives, which will enhance student-facing processes and deliver more proactive, holistic support. |
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| Consequences of this initiative not being funded | In order to best support the initiatives and goals of Guided Pathways and Title V, we need the software solution that can operationalize SUNY Orange's ongoing structural and cultural changes. |
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| Department Goals | |
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| Programs | |
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| Locations | Main Campus, Newburgh Campus |
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| Estimated Completion Date | |
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| Will this initiative span multiple budget years? | Yes |
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| Importance | High |
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| Funding Source | Request for Prioritization |
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| Created | 11/28/2022 9:47 am |
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| Updated | 11/28/2022 9:47 am |
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Institutional Goals
| Goal |
How will the initiative support this institutional goal? |
- ACADEMIC MASTER PLAN 2016-2020
- The Student Experience
- Objective #3: Enhance academic support and services by effectively utilizing equipment, facilities, personnel, and technology to meet our students’ needs.
|
Better connection with students via their preferred mode of communication. |
Action Steps
| Action Step |
Responsible Party |
Order |
| Explore software options or in-house opportunities for enhancement |
Center for Student Success |
1 |
Expected Outcomes
| Outcome |
Order |
| Increased student engagement and retention |
1 |
Assessment Methods
| Method |
Description |
Other Method |
Responsible Party |
| Student Surveys: Satisfaction Need |
Surveys can be developed internally and administered to assess student frequency, importance, need and satisfaction institution’s staff, office and services and programming. |
|
|
| Tracking |
Usage of programs, services, participation can be tracked; demographic information may also be able to be collected. |
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|
Resources
| INITIAL YEAR COST: |
$695.00 |
| RECURRING COST: |
$75.00 |
Equipment
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Facility
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Supply
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TextAlert Module |
$695.00
|
- Information Technology, CIO Office
|
| TextAlerts Maintenance |
$75.00
/ 75.00
|
- Information Technology, CIO Office
|
| TOTAL: |
$695.00 / $75.00 |
|
Staffing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Training
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Marketing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Other
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Prioritization
This is initiative is ready for prioritization.
Assessment
| Date | Department Name | Status | Cost to Date | Funding Source | |
| No results found. |