| Initiative Title | Streamlined Naming Conventions |
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| Submitted in Previous Year(s) | No |
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| Critical Information, Notes, Justification, Rationale | The Middletown Tutorial Center and Newburgh Learning Center are at a pivotal moment of growth. In order to enhance the experience of students seeking support services, the centers both aim to promote consistency and formalize expectations. The proposed student-facing name change includes Middletown Tutorial Center to Middletown Learning Center (and all internal naming that would follow including budget lines, etc.). Internally, but while also thinking broadly in terms of projecting a sense of consistency across services, proposed changes include changing the front desk staff positions to mirror the campuses (Typist vs. Senior Clerk, Evening Tutorial Assistant vs. Resource Coordinator).
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| Consequences of this initiative not being funded | Currently these inconsistencies across the centers directly contribute to overall confusion as to our services, who we are, and how we're connected. Without addressing the need to unify the student experience across campuses, there will be a continued sense of rupture between Newburgh and Middletown. |
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| Department Goals | Identify and reduce barriers to student support services; prioritize the improvement and ease of support access., Engage a holistic approach to student learning and success; expand support services to address the gap of college readiness for First Year students., Increase outreach and awareness of student academic support services. |
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| Programs | |
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| Locations | |
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| Estimated Completion Date | |
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| Will this initiative span multiple budget years? | No |
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| Importance | Medium |
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| Funding Source | Request for Prioritization |
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| Created | 11/16/2018 3:54 pm |
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| Updated | 11/16/2018 4:02 pm |
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Institutional Goals
| Goal |
How will the initiative support this institutional goal? |
- STRATEGIC PLAN 2015-2020
- PRIORITY III: Collaboration and Communication: We will develop connections between internal and external constituents and advance mutually beneficial partnerships. We will promote a culture of trust, respect, and collective responsibility.
- c: Improve management of information to increase transparency and centralize communication practices.
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Create more official ties between Middletown and Newburgh. |
- ACADEMIC MASTER PLAN 2016-2020
- Programming
- Objective #4: Design learning opportunities that acknowledge and support the diverse and transitional nature of students’ educational paths.
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The student experience should be even across campuses, and the staffing of student support should echo that consistency. |
- ACADEMIC MASTER PLAN 2016-2020
- Scheduling
- Objective #3: Redesign presentation of programs and offerings to current and prospective students.
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This is a proposed name change to the Middletown Tutorial Center to align with the Newburgh Learning Center. This shift in optics prioritizes a sense of uniformity across both campuses. |
Action Steps
| Action Step |
Responsible Party |
Order |
| Outreach and communications |
NLC and MTC |
1 |
Expected Outcomes
| Outcome |
Order |
| Positively impact the experience of students seeking support. |
1 |
Assessment Methods
| Method |
Description |
Other Method |
Responsible Party |
| Observations |
Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes. |
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Resources
| INITIAL YEAR COST: |
$0.00 |
| RECURRING COST: |
$0.00 |
Equipment
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Facility
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Supply
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Staffing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Training
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Marketing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Other
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| N/A |
$0.00
|
- Academic Support Middletown
|
| TOTAL: |
$0.00 / $0.00 |
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Prioritization
This is initiative is ready for prioritization.
Assessment
| Date | Department Name | Status | Cost to Date | Funding Source | |
| No results found. |