Assessment for Purchase & Implement a CHATBOT feature

Status

Assessment Date12/01/2022
Department NameAdmissions and Recruitment
StatusIn progress

Cost

Cost to Date20000.00
Funding SourceGrant Possibility

Assessment Methods

MethodResults
TrackingClick rates and call volumes

More Information

How did the implementation advance the department's or division's involved, as well as the institution?

SUNY gave the institution $20,000 to purchase a chatbot feature. Admissions will be working with a group of on-campus constituents to identify a chatbot feature for the institution. 

If the initiative has not been implemented, please explain why
Additional comments, including future plans for this initiative
Back to the Initiative