| Initiative Title | Bridging Student Support Services |
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| Submitted in Previous Year(s) | 2020 |
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| Critical Information, Notes, Justification, Rationale | In-house assessments and student surveys reveal that many students who would benefit from the Center for Student Success support are not accessing these services. Feedback from students highlights a significant gap in engagement with available resources. National research shows that disconnected services act as barriers to student success, and isolated support interventions that are not integrated or scaled effectively fail to produce strong results. By engaging academic departments and Student Services to collaborate more closely with the Center for Student Success, we can better reach students who are struggling with coursework. There are opportunities to align administrative structures, strategies, and procedures to better channel students to the support they need, ultimately designing a more holistic, integrated support model that addresses the full range of challenges SUNY Orange students face. |
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| Consequences of this initiative not being funded | Continued disengagement of students who could benefit from support services, leading to missed opportunities for academic improvement and success. Without adequate access to resources, tutors may struggle to provide targeted support, hindering their ability to effectively assist students. The lack of integration between services may also result in fragmented support, further discouraging students from utilizing available resources, ultimately impacting retention and overall student success at SUNY Orange. |
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| Department Goals | Identify and address barriers to access for underrepresented student groups by tailoring support programs to meet diverse needs and fostering an inclusive environment within CSS services. |
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| Programs | |
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| Locations | Main Campus, Newburgh Campus |
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| Estimated Completion Date | |
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| Will this initiative span multiple budget years? | Yes |
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| Importance | Medium |
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| Funding Source | Request for Prioritization |
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| Created | 12/13/2024 3:44 pm |
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| Updated | 12/13/2024 5:08 pm |
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Institutional Goals
| Goal |
How will the initiative support this institutional goal? |
- ACADEMIC MASTER PLAN 2016-2020
- Programming
- Objective #2: Collaborate across all areas of the College to ensure relevant support for academic programming and a comprehensive, diverse student experience.
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By working collaboratively we can broaden the outreach and accessibility of student support services to at-risk students. This will align with Guided Pathways initiatives for support, retention, and completion. |
- STRATEGIC PLAN 2020-2025
- Sustain and Invigorate Our Planned Future: Reimagine Human, Financial and Physical Resources
- Z_DRAFT Theme #2: Foster a culture of collaboration, communication, and ongoing assessment to equitably and consistently utilize resources between departments and campuses, with clearly defined employee roles.
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By working collaboratively we can broaden the outreach and accessibility of student support services to at-risk students. This will align with Guided Pathways initiatives for support, retention, and completion. |
Action Steps
| Action Step |
Responsible Party |
Order |
| Review CSI to identify students who are open to academic support services |
Center for Student Success, Advising |
1 |
| Work with Advising to reach students as they enter the college and their program, and when students receive U Grades. |
Center for Student Success, Advising |
2 |
| Increase presence at New Start program |
Center for Student Success |
3 |
| Increase structural alignment between CSS and academic skills labs and resource areas. |
Center for Student Success, Math Department, English Department, Biology Department |
4 |
| Increase Marketing Campaigns and Classrooms visits |
Student Success Center |
5 |
Expected Outcomes
| Outcome |
Order |
| Expand reach of Acadmeic Support services which will align with current College goals and Guided Pathways initiatives to support retention and completion rates |
1 |
Assessment Methods
| Method |
Description |
Other Method |
Responsible Party |
| Institutional Data |
Review both program and student data that is collected at the institutional level. Data can include program enrollment, retention, transfer, student GPA, etc. |
|
|
| Tracking |
Usage of programs, services, participation can be tracked; demographic information may also be able to be collected. |
|
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| Entrance/Exit Interviews |
Interviews are conducted with students when they enter college and when they leave—either through graduation or early departure. These interviews can be designed to measure SLO, but can also be used to learn about students’ perceptions, gather feedback, on various college services, activities, etc. |
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Resources
| INITIAL YEAR COST: |
$0.00 |
| RECURRING COST: |
$0.00 |
Equipment
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Facility
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Supply
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Staffing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Training
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Marketing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Other
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| Partnered efforts across departments to identify and outreach at-risk students |
$0.00
|
- Academic Advising
- Learning & Student Success, AVP Office
|
| TOTAL: |
$0.00 / $0.00 |
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Prioritization
This is initiative is ready for prioritization.
Assessment
| Date | Department Name | Status | Cost to Date | Funding Source | |
| No results found. |