COVID-19 has accelerated the CSS goal of "Expand online access to student support to enhance the learning experience for distance learning students."  The addition of Chrome Books to the CSS's two campus locations will enable our program to better meet student need moving into a future hybridized learning environment. 

The addition of technology use to all on-campus tutoring sessions will create the opportunity for the following improvements:

1) In-session access to TutorTrac to provide detailed tutor notes for each tutoring session.  This will create a stronger sense of oversight and quality for each session as tutors and students record details about what was covered during in-person session similar to online sessions.  All sessions notes are available to faculty as well, creating better transparency into tutoring support to course learning.  This is not to mention the possibility for better qualitative data to ensure CSS student learning outcomes.  

2) The ability to provide support for STEM learning and technical literacy in both centers at scale.  

3) The ability to create consistency between online and on-campus support, ensuring standards of academic integrity and computer literacy. 

Currently the CSS accommodates an average of 13 scheduled sessions during peak usage hours.  We are requesting the purchase of 13 Chrome Books for each center, for a total of 26 Chrome Books for the Center for Student Success ($200 ea.) for a one-time cost of $5,200.