Full-time instructional designer



Initiative TitleFull-time instructional designer
Submitted in Previous Year(s)No
Critical Information, Notes, Justification, Rationale

In order to increase the support provided for online learning training for faculty, staff and students, additional help is critical.  We have been operating for more than 16 years with only one main person supporting online learning.  If the program is to continue and expand successfully, we need a concerted effort toward quality course design, faculty training, course refreshing, and more support for students.  The additional instructional designer would provide additional hours needed for these efforts.

Consequences of this initiative not being funded

We have only one person supporting online learning for faculty on both campuses.  The Open SUNY Help Desk supports technical questions for students and faculty to a degree, but as a result of limited staff we cannot offer as many online or Blackboard-related trainings as we would like.  In addition, there is no back-up person for the Academic Technology area.  Hiring a second instructional designer would provide much needed expansion and secondary support.

Department GoalsCreate a badging credential for faculty teaching online and hybrid courses, Increase awareness and use of course accessibility features and information.
Programs
LocationsMain Campus, Newburgh Campus
Estimated Completion Date09/01/2019
Will this initiative span multiple budget years?Yes
ImportanceHigh
Funding SourceRequest for Prioritization
Created12/19/2018 12:17 pm
Updated04/14/2019 7:11 pm

Institutional Goals

Goal How will the initiative support this institutional goal?
There is only one person on campus supporting the administration of the Blackboard LMS, providing faculty training for online learning, faculty support for Blackboard, and serving academic technology needs. The online program has continued to grow but we have not kept pace with growth in support staff. Additional staff are needed for continuity planning, backups, and to provide adequate support on both campuses for students and faculty. The academic technology area could provide expanded training for students and faculty which is not possible with current staffing levels.
Assistance with student workshops will provide training and additional help for those using Blackboard, having questions about it or who are unfamiliar with the technology in general. In addition, having another person who can answer questions or provide one-on-one assistance will increase the level of service we can provide to students.
The goal is to provide start of semester workshops for students at both campuses in how to use Blackboard for their courses. Students receive their new start orientation, but I would like to do a hands-on workshop in using Blackboard as well to help give them the best start possible.
Providing additional help with Blackboard will also help facilitate student success in their courses, facilitate growth by increasing technology skills, and may facilitate completion by providing students with more confidence to complete their studies.
Additional staff will allow for more comprehensive, ongoing support for students in their academic endeavors.
Many faculty are using Blackboard as a supplement to their developmental courses. Students in these classes may need extra help with not only Blackboard but technology in general. Additional staff in the Academic Technology area will allow the opportunity for expanded support for students.
Academic Technology support for students will help them to achieve their academic goals. This will help toward student retention, completion, transfer and employment readiness. Many businesses use Blackboard for employee training and organizational groups. Other schools use Blackboard, so students who gain a solid understanding of the functionality while at Orange can take those tech skills with them to other schools or employment.
Providing additional staffing to support students and faculty in the academic technology and online learning areas will demonstrate that the college IS supportive to its students and faculty, and that budget is being allocated toward improving the support environment.
We can more effectively use Blackboard and other college-provided online systems by helping students to better understand how to use these resources. Providing training in the use of online Library resources, GSuite applications (Gmail, Google Drive, Google Apps) can also be very beneficial to students. Workshops could be held monthly for these and other academic technology questions which students may have.
Additional staff would allow expanding Blackboard training for students as well as faculty. Providing training and support for students in the use of Blackboard can help students develop confidence with technology skills, help them to utilize the resources faculty are posting online, and provide a sense that the college is there to support them in all college-provided technologies.
Student-focused workshops will be developed and delivered in-person and online to provide additional support for students in the use of Blackboard, the library, and other college-provided services to help them improve academic outcomes.

Action Steps

Action Step Responsible Party Order
Create position HR, Director of Academic Technology 1
Advertise Position HR 2
Conduct Search Search Committee 3
Select Finalists Search Committee 4
Select Finalist Director of Academic Technology 5

Expected Outcomes

Outcome Order
Increase number of DL training sessions for faculty 1
Increased DL support for faculty and students on both campuses 2
Provide start-of-semester Blackboard workshops for students on both campuses 3
Provide back-up support for Blackboard administration 4
Increase number of OSCQR Rubric training sessions 5
Increase number of specialized training sessions offered 6

Assessment Methods

Method Description Other Method Responsible Party
Alumni Survey Surveying program alumni can provide information about program satisfaction, preparation (transfer or workforce), employment status, skills for success. Surveys can ask alumni to identify what should be changed, altered, maintained, improved, or expanded. Training provider
Observations Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes. Training provider

Resources

INITIAL YEAR COST: $1,056.00
RECURRING COST: $55.00

Equipment

Need Cost (Initial/Recurring) Supporting Departments
Staff Computer $1000.00
  • Academic Technology
TOTAL: $1,000.00 / $0.00

Facility

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Supply

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Staffing

Need Cost (Initial/Recurring) Supporting Departments
Full Time Instructional Designer / Instructional Technologist for Academic Technology Area $55.00 / 55.00 (1st year)
  • Academic Technology
TOTAL: $55.00 / $55.00

Training

Need Cost (Initial/Recurring) Supporting Departments
Open SUNY Instructional Designer Training $1.00
  • Academic Technology
TOTAL: $1.00 / $0.00

Marketing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Other

Need Cost (Initial/Recurring) Supporting Departments
Office Space $0.00
  • Academic Technology
TOTAL: $0.00 / $0.00

Combined From

Prioritization

Level 5 Level 4 Level 3 Level 2 Level 1 Initiative Title Department
15
11
3

Full-time instructional designer
$1,056.00 / $55.00
Learning & Student Success, AVP Office

Prioritization Notes

Level 4 (PBIE Committee)

There is a definite need for a new hire to support the one staff member who manages the support for online learning and instructing which has grown tremendously on both campuses. 

Assessment

DateDepartment NameStatusCost to DateFunding Source 
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