Identify and implement an annual review of CAPE metrics, including benchmarks and potential for additional measurements :: PIP System (SUNY Orange)

Identify and implement an annual review of CAPE metrics, including benchmarks and potential for additional measurements Print All

Initiative Title	Identify and implement an annual review of CAPE metrics, including benchmarks and potential for additional measurements
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	CAPE currently does not have the ideal data reporting structure to tell how CAPE is doing financially as well as identify challenges and successes for allocating resources. Identifying and implementing metrics will strengthen accountabilities within CAPE, and expand upon strategies that improve planning processes, decision making, and effective use of resources. Armed with this data CAPE Director and Coordinators can: Use reports to determine workload, evaluate efficiency, and redistribute tasks as needed to improve streamlining Review LERN’s annual market analysis of CE courses to ensure that budget dollars are allocated to CE’s top 7 market segments Review program data and comparing cost projections and enrollments Review program viability data, program enrollments, completion statistics for non-credit certificate and muli-level course programs
Consequences of this initiative not being funded	While the current available data reporting process just suffices for basic financial information, it does not provide the continuum of data CE units need to better utilize resources and to make informed decisions. Without a new process, CAPE will continue to utilize incomplete data.
Department Goals	Expand upon strategies that improve planning processes, decision making, and effective use of resources (institutional effectiveness / operational excellence), Increase opportunities for staff support and development and professional growth
Programs	Director
Locations	Main Campus, Newburgh Campus, Other Instructional Site
Estimated Completion Date	08/31/2019
Will this initiative span multiple budget years?	No
Importance	Medium
Funding Source	Request for Prioritization
Created	12/01/2017 2:26 pm
Updated	01/18/2018 10:37 am

Institutional Goals

Goal	How will the initiative support this institutional goal?
MIDDLESTATES STANDARDS 7 Institutional Assessment	This initiative will help better define CAPE department goals. Armed with this information, CAPE can better identify and implement strategies to achieve those goals as well as assess the success of those goals to improve programs and services and make more informed planning and resource allocation decisions.
MIDDLESTATES STANDARDS 13. Related Educational Activities	This initiative provides evidence of the rationale for non-credit offerings, and a more comprehensive review of the design, delivery, and evaluation of non-credit offerings.
STRATEGIC PLAN 2015-2020 PRIORITY II: Student Support and Success: We will support our students in achieving their educational and career goals. d: Engage in comprehensive review of program offerings, delivery formats, and course scheduling to meet the needs of diverse populations	With more appropriate information in hand, CAPE will be able to better evaluate program offerings, delivery formats, and course scheduling.
STRATEGIC PLAN 2015-2020 PRIORITY III: Collaboration and Communication: We will develop connections between internal and external constituents and advance mutually beneficial partnerships. We will promote a culture of trust, respect, and collective responsibility. c: Improve management of information to increase transparency and centralize communication practices.	As a result of this initiative, a more accurate picture of CAPE, including financial and resource allocations data, will improve transparency of CAPE's activities.
STRATEGIC PLAN 2015-2020 PRIORITY IV: Efficient and Effective Operations: We will anticipate and adapt to changing economic realities while maintaining the infrastructure and resources necessary to foster innovation and develop & deliver high quality programs and services. b: Develop, cultivate, and support innovation throughout the organization for continuous improvement.	Being able to collectively create a data process to better assess CAPE's activities will strengthen institutional effectiveness efforts and operational excellence.
STRATEGIC PLAN 2015-2020 PRIORITY IV: Efficient and Effective Operations: We will anticipate and adapt to changing economic realities while maintaining the infrastructure and resources necessary to foster innovation and develop & deliver high quality programs and services. c: Review and revise allocation methods to ensure appropriate investment in people, services, facilities, & technologies.	An example of an analysis of this new data process will help indicate where CAPE should be continuing it's efforts as well as where not to continue to invest which will assist staff with better focusing their efforts towards more successful and worthwhile activities.
STRATEGIC PLAN 2015-2020 PRIORITY IV: Efficient and Effective Operations: We will anticipate and adapt to changing economic realities while maintaining the infrastructure and resources necessary to foster innovation and develop & deliver high quality programs and services. d: Foster a collective commitment to comprehensive planning, assessment, and prioritization to ensure institutional effectiveness.	An example of an analysis of this new data process will help indicate where CAPE should be continuing it's efforts as well as where not to continue to invest which will allow staff to be more informed about their decisions on what educational activities to offer.

Action Steps

Action Step	Responsible Party	Order
Review LERN data and formulas to determine applicability	CAPE Director and Coordinators	1
Utilize LERN's Lifelong Learning Program Assessment Tool	CAPE Director	2
Determine resources needed to implement metric reporting structure	CAPE Director and Coordinators	3
Create data reports and operationalize with CAPE	ITS, CAPE Director and Coordinators	4

Expected Outcomes

Outcome	Order
Initial Annual Report completed; results analyzed and communicated; benchmarks tweaked and/or new benchmarks added	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Institutional Data	Review both program and student data that is collected at the institutional level. Data can include program enrollment, retention, transfer, student GPA, etc.		CAPE Director and Coordinators

Resources

INITIAL YEAR COST:	$1,290.00
RECURRING COST:	$495.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
All CAPE staff trained regarding LERN benchmarks and strategies: Attend a LERN online Institute	$795.00	Business Office
All CAPE staff trained regarding LERN benchmarks and strategies: Subscribe to LERN's Digital Library	$495.00 / 495.00 (1st year)	Business Office
TOTAL:	$1,290.00 / $495.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
Develop CAPE Reports	$0.00	Business Office Institutional Planning Assessment and Research Bursar Information Services & Network Infrastructure
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
				4	Identify and implement an annual review of CAPE metrics, including benchmarks and potential for additional measurements $1,290.00 / $495.00	CAPE Director

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.