Increase Funds for Center for Student Success Program (Both Centers)

Increase Funds for Center for Student Success Program (Both Centers) Print All

Initiative Title	Increase Funds for Center for Student Success Program (Both Centers)
Submitted in Previous Year(s)	2020
Critical Information, Notes, Justification, Rationale	Prior to COVID-19, the Center for Student Success (formerly known as Academic Support) experienced a steady increase in student usage. The CSS reported in the 2019-2020 Annual Report a 13% increase in the number of sessions and a 39% increase in students served. While COVID-19 has disrupted traditional student access to services, the CSS works to adapt and expand programming to meet and anticipate student need. Currently, tutoring across campuses is siloed by "session type" (for example, the Math Lab is drop-in help, whereas Math tutoring in the center is scheduled). Scheduled tutoring within the CSS is currently application-based for a recurring, weekly session. In order to continue to reduce barriers to support access, the CSS aims to standardize its support model with comparable college support models (where students are able to book individual sessions on their own via TutorTrac, and students are able to book sessions not just for specific courses but also for session types such as Time Management, or Writing, where our English tutors can support writing across the curriculum). This requires a restructuring of the current tutor schedule model and an increase in funds to support the forecasted increase in student use. In order to sustain CSS programming and make much needed program changes, we are requesting an increase of the Newburgh tutorial line to $110,000 (from $93,000) and an increase of the Middletown tutorial line to $160,398.61 (from $133,268.54). On a final note, the structural barriers of accessing the CSS is most felt and noticed on the student level. From each evaluation cycle, there is consistent comments to the question, "If we could improve one thing about the center, what would it be:" 1) "Fill in no show gaps with drop-ins." (Although we've currently begun outreaching to students to inform them to try for drop-ins, by allowing students to book on their own via TutorTrac they'd be able to schedule with tutors up to 2-3 hours in advance of an opening.) 2) "Knowing what kind of tutor we are receiving when applying." (With students given access to TutorTrac, they'd be able to schedule by availability of specific tutors they prefer to work with.) 3) "I see the tutor sometimes sitting alone since their session no showed or cancelled...It seems like a waste if there are other students that could benefit."
Consequences of this initiative not being funded	Student use of support is directly tied to increased student completion rates among 2- and 4-year institutions. By investing in the CSS, SUNY Orange ensures the continued enhancement of its retention efforts.
Department Goals	Engage a holistic, student-centered approach to learning and success; expand support services to address the gap of college readiness for First Year students., Identify and reduce barriers to student support services; prioritize the improvement and ease of support access., Develop and utilize data-driven assessment to inform support programming decisions that impact overall student retention.
Programs
Locations	Main Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?	Yes
Importance	High
Funding Source	Request for Prioritization
Created	11/20/2020 3:41 pm
Updated	09/03/2021 8:04 am

Institutional Goals

Goal	How will the initiative support this institutional goal?
ACADEMIC MASTER PLAN 2016-2020 The Student Experience Objective #3: Enhance academic support and services by effectively utilizing equipment, facilities, personnel, and technology to meet our students’ needs.	The current model of student support at SUNY Orange must be enhanced in order to adapt to changing student need. Further, Academic Support has demonstrated through preliminary data from AY18-19 the GPA gains of students who are able to access our support services, vs. those who do not.
STRATEGIC PLAN 2020-2025 Empower Student Success: Equitably link students with their aspirations Goal #1: Identify and reduce the barriers to academic and personal success	The current model of student support at SUNY Orange must be enhanced in order to adapt to changing student need. Further, Academic Support has demonstrated through preliminary data from AY18-19 the GPA gains of students who are able to access our support services, vs. those who do not.

Action Steps

Action Step	Responsible Party	Order
Additional hiring, training, staffing	Center for Student Success	1
Creation of training materials for staff	Center for Student Success	2
Creation of instructional materials for students, faculty	Center for Student Success	3
Ongoing community outreach via CTL, other opportunities to inform constituents of changes in service access	Center for Student Success	4

Expected Outcomes

Outcome	Order
Increased student engagement and retention	1

Assessment Methods

Method	Description	Responsible Party
Tracking	Usage of programs, services, participation can be tracked; demographic information may also be able to be collected.	Center for Student Success
Observations	Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes.	Center for Student Success
Student Surveys: Satisfaction Need	Surveys can be developed internally and administered to assess student frequency, importance, need and satisfaction institution’s staff, office and services and programming.	Center for Student Success

Resources

INITIAL YEAR COST:	$44,130.07
RECURRING COST:	$44,130.07

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
Increase to MT Budget Line: Acc# 7653	$27130.07 / 27130.07 (1st year)	Academic Support Middletown
Increase to NB Budget: Acc# 7653	$17000.00 / 17000.00 (1st year)	Academic Support Newburgh
TOTAL:	$44,130.07 / $44,130.07

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
27	34 Notes View	22	8	3	Increase Funds for Center for Student Success Program (Both Centers) $44,130.07 / $44,130.07	Academic Support Middletown

Prioritization Notes

Level 4

Level 4 (PBIE Committee)

PBIE committee did NOT originally move the item forward, but applied a rank to it due to the Cabinet decision to prioritize at their level.

Committee Comments:
This initiative, as support, reports that there has been a steady increase in student usage in the number of sessions and the number of students served. The costs are for an extended Newburgh tutorial line and in Middletown as well. There is inadequate information for what the funding will be used for. The committee's hesitation is the hiring of personnel and there is a disconnect between what has been requested and the descriptions provided.

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.