Increased outreach to students and parents :: PIP System (SUNY Orange)

Increased outreach to students and parents Print All

Initiative Title	Increased outreach to students and parents
Submitted in Previous Year(s)	2017
Critical Information, Notes, Justification, Rationale	Send frequent e-mails to students including a welcome e-mail upon registration, warning e-mail 2 weeks prior to a deadline date. Send post cards to be mailed to students, but targeting parents, with key information related to tuition and fees, residence requirements, refund policies, and proxy authorization access. Providing short and easy instructional videos on our website to help answer frequently asked questions.
Consequences of this initiative not being funded	Parents are not informed of outstanding requirements and deadlines.
Department Goals	Continue to decrease outstanding accounts receivable.
Programs
Locations	Main Campus, Newburgh Campus
Estimated Completion Date	01/04/2018
Will this initiative span multiple budget years?	Yes
Importance	Medium
Funding Source	Request for Prioritization
Created	12/01/2017 2:21 pm
Updated	01/09/2018 1:13 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
STRATEGIC PLAN 2015-2020 PRIORITY II: Student Support and Success: We will support our students in achieving their educational and career goals. c: Increase student retention, completion, transfer, and employment readiness.	Providing important information to students and parents through multiple venues.
ACADEMIC MASTER PLAN 2016-2020 The Student Experience Objective #1: Improve communication among faculty, staff, and students.	Providing important information to students and parents through multiple venues.

Action Steps

Action Step	Responsible Party	Order
Create and distribute publications, flyers, and informational vidoes	Bursar, Student Accounts, Marketing	1

Expected Outcomes

Outcome	Order
Students and parents have increased awareness of financial responsibilities and easier access to important information	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Institutional Data	Review both program and student data that is collected at the institutional level. Data can include program enrollment, retention, transfer, student GPA, etc.		Bursar/Student Accounts

Resources

INITIAL YEAR COST:	$1,000.00
RECURRING COST:	$1,000.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
Post cards	$1000.00 / 1000.00 (1st year)	Admissions and Recruitment Student Services Central
TOTAL:	$1,000.00 / $1,000.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
			5	3	Increased outreach to students and parents $1,000.00 / $1,000.00	Bursar

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
12/01/2017	Bursar	In progress	1000.00	Grant Possibility