Intergrate an updated online and electronic transcript delivery service



Initiative TitleIntergrate an updated online and electronic transcript delivery service
Submitted in Previous Year(s)No
Critical Information, Notes, Justification, Rationale

The goal is to have incorporated a system where current and prior students can order their college transcript online and have the processed though the Credential Solutions systems. This system will also print and mail official college transcripts as well as GETA transcripts to students saving the college money in postage, handling and employee time.  

This system will also allow us to move forward by sending and receiving electronic transcripts though the appropriate systems. Admissions will also be able to receive electronic transcripts through the high schools as well as possibly for transfer students as well.  We will also be able to send our transcripts electronically to other institutions, which reduces cast even more. 

This service will also provide a Reverse Transfer Credit service that will allow participating
SUNY Institutions to offer a FERPA compliant opt-in request to send the student’s completed academic work from the
currently enrolled SUNY Institution back to the former SUNY Institution for purposes of obtaining an Associate’s
Degree.

We will be able to receive reports by providing us with several reporting functions that may include reports that can be created in real time for a specific date range and include any combination of placed order, completed orders and/or orders placed manually by the Registrar’s Office.  

Consequences of this initiative not being funded

We currently have a transcript ordering service with the National Student Clearinghouse, but this service only allows students to order online, and dose not provide the other services at this time

Department Goals
Programs
LocationsMain Campus
Estimated Completion Date07/03/2017
Will this initiative span multiple budget years?No
ImportanceHigh
Funding SourceRequest for Prioritization
Created11/13/2017 1:31 pm
Updated01/23/2018 2:51 pm

Institutional Goals

Goal How will the initiative support this institutional goal?
We would like to offer students a faster way for them to send transcripts on to their next college without the postal service. Sometime the transcripts get lost in the mail and student need to resend which adds time to the process for them to get accepted and or receive transfer credit.
We would be supporting a streamed line approach to students ordering transcripts using electronic methods. We would no long be required for these types of transcripts to print and mail transcripts saving staff time and college resources.

Action Steps

Action Step Responsible Party Order
Review proposal and sign a contract with Credentials Solutions and send notice to National Student Clearinghouse, who is our current vender that we would no longer use this service. Registrar's Office and Information & Technology Services 1

Expected Outcomes

Outcome Order
To improve operations, enhance communication, streamline service, and increase productivity and efficiency 1

Assessment Methods

Method Description Other Method Responsible Party
Other Enter other assessment method Tracking transcript orders and survey students who use the service Registrar's Office

Resources

INITIAL YEAR COST: $1,500.00
RECURRING COST: $1,500.00

Equipment

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Facility

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Supply

Need Cost (Initial/Recurring) Supporting Departments
Contract with Credentials Solutions $1500.00 / 1500.00 (1st year)
  • Bursar
  • Admissions and Recruitment
  • Academic Technology
TOTAL: $1,500.00 / $1,500.00

Staffing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Training

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Marketing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Other

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Prioritization

Level 5 Level 4 Level 3 Level 2 Level 1 Initiative Title Department




1
Intergrate an updated online and electronic transcript delivery service
$1,500.00 / $1,500.00
Records and Registration

Prioritization Notes

Level 2 (Enrollment Mgt and Student Financial Services, AVP Office)

Included in combined Student Services technology initiative - GB

Assessment

DateDepartment NameStatusCost to DateFunding Source 
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