Obtain two new laptop computers for ticketing system :: PIP System (SUNY Orange)

Obtain two new laptop computers for ticketing system Print All

Initiative Title	Obtain two new laptop computers for ticketing system
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	The two laptops that we use to operate the online ticketing system have become unreliable. We cannot get through an event without a breakdown which causes delays. IT has serviced and updated both computers (and printers) that we currently have, yet we continue to have problems. The tix.com system is used by the Arts/Comm Dept. and the Cultural Affairs program for box office and online ticket sales. We must have a reliable way to sell our events and present a professional face to the public. The computers we have are old and running Windows 7. IT has reported that they cannot run a more up to date operating system, but tix.com continually updates their software as operating systems become available from Microsoft; therefore there is an inherent mismatch between the computer and the software it is supposed to run.
Consequences of this initiative not being funded	We cannot run the box office in Orange Hall.
Department Goals	Upgrade departmental facilties.
Programs
Locations	Main Campus
Estimated Completion Date	08/30/2019
Will this initiative span multiple budget years?	No
Importance	High
Funding Source	Operating Budget
Created	11/20/2018 3:15 pm
Updated	11/20/2018 3:15 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
COLLEGE GOALS as of 2011 2. To engage learners in an environment that develops their knowledge and skills in critical thinking, information and technology literacy, effective communication and enhances their awareness of civic responsibility and cultural diversity.
COLLEGE GOALS as of 2011 3. To establish public and private partnerships and provide programs and services that support and serve our county’s educational, economic, civic and cultural needs.
MIDDLESTATES STANDARDS 13. Related Educational Activities
STRATEGIC PLAN 2015-2020 PRIORITY I: Awareness and Access: We will raise the visibility of the College and communicate the value of a SUNY Orange education through enhanced outreach efforts and educational opportunities c: Expand the visibility of the College’s excellent programs and services through strategic marketing efforts.
ACADEMIC MASTER PLAN 2016-2020 Programming Objective #2: Collaborate across all areas of the College to ensure relevant support for academic programming and a comprehensive, diverse student experience.

Action Steps

Action Step	Responsible Party	Order
Purchase computers	Arts and Communication / Cultural Affairs	1
Integrate computers into ticketing system	Max Schaefer / Dorothy Szefc	2

Expected Outcomes

Outcome	Order
Enable ticket sales for events	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Observations	Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes.		Richards Theatre and Cultural Affairs personnel

Resources

INITIAL YEAR COST:	$800.00
RECURRING COST:	$0.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
Two suitable laptop computers	$800.00	Academic Affairs and Student Services, Provost, VP Office Information Technology, CIO Office
TOTAL:	$800.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

This initiative is not ready for prioritization.

Please enter How the initiative will support the chosen goals

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
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