Programmer Succession Plan :: PIP System (SUNY Orange)

Programmer Succession Plan Print All

Initiative Title	Programmer Succession Plan
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	Many of our analysts have a wealth of institutional and technical Banner knowledge. Despite extensive documentation of all systems, it is extremely difficult to replace this type of experience. There are also many custom reports and external scripting that have been developed over the years to assist in the institution's processing needs. Many of the analysts have a long history at the College and are on the brink of retirement. It would be extremely advantageous to the Information Technology Services department and the College as a whole to take advantage of any knowledge transfer that could occur prior to any retirements by the analysts.
Consequences of this initiative not being funded	We will be unable to provide timely support to some of the critical applications such as the adjunct payroll, retirement reporting, etc. We will not have sufficient technical expertise to be able to troubleshoot issues when it comes to the Student module of Banner. We will not be able to analyze and implement effective solutions for Admissions, Registration and Payroll departments. We will not be able to fully support the new HR module, as we will be occupied filling the void in supporting the solutions developed by a retiring member of the Information systems department.
Department Goals	Become a collaborative and supportive organizational asset.
Programs
Locations	Main Campus
Estimated Completion Date	02/03/2020
Will this initiative span multiple budget years?	Yes
Importance	High
Funding Source	Request for Prioritization
Created	11/18/2019 2:31 pm
Updated	11/19/2019 11:24 am

Institutional Goals

Goal	How will the initiative support this institutional goal?
COLLEGE GOALS as of 2011 7. To identify, secure and allocate resources that advance the strategic priorities of the College.	To provide for a proper succession plan to maintain institutional processing
STUDENT SERVICES MASTER PLAN 2013 Technology Explore, introduce and utilize technology designed to improve operations, enhance communication, streamline service, and increase productivity and efficiency.	Increase productivity by allowing a knowledge transfer and position succession plan
STRATEGIC PLAN 2015-2020 PRIORITY IV: Efficient and Effective Operations: We will anticipate and adapt to changing economic realities while maintaining the infrastructure and resources necessary to foster innovation and develop & deliver high quality programs and services. c: Review and revise allocation methods to ensure appropriate investment in people, services, facilities, & technologies.	Personnel investment in knowledge transfer
ACADEMIC MASTER PLAN 2016-2020 The Student Experience Objective #3: Enhance academic support and services by effectively utilizing equipment, facilities, personnel, and technology to meet our students’ needs.	Providing knowledge transfer to continue to serve our students' needs.

Action Steps

Action Step	Responsible Party	Order
Recruit, identify and hire a top-quality "shadow" programmer to engage in extensive knowledge transfer	CIO, Information Systems director, Human Resources	1
Immerse the successful candidate in extensive knowledge transfer	Information Systems director	2

Expected Outcomes

Outcome	Order
A successful knowledge transfer should yield a minimal slow down of service support and new project completions	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Observations	Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes.		Information Systems director, system users
Tracking	Usage of programs, services, participation can be tracked; demographic information may also be able to be collected.		Information Systems director

Resources

INITIAL YEAR COST:	$72,000.00
RECURRING COST:	$72,000.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
A programmer from a CSEA candidate	$70000.00 / 70000.00 (1st year)	Information Technology, CIO Office
TOTAL:	$70,000.00 / $70,000.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
Various training mechanisms	$2000.00 / 2000.00 (1st year)	Information Technology, CIO Office
TOTAL:	$2,000.00 / $2,000.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
			1		Programmer Succession Plan $72,000.00 / $72,000.00	Information Technology, CIO Office

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.