| Initiative Title | Purchase Noise Cancelling Headphones |
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| Submitted in Previous Year(s) | No |
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| Critical Information, Notes, Justification, Rationale | We are in need of five noise cancelling headphones to replace several that have broken and one for a new employee. It is necessary for the SSC team to have high quality headphones due to the nature of our work and the location of our staff. The staff do not have private offices and work side by side at an open counter. A large majority of our interactions with students are conducted via phone, or zoom utilizing headphones. These headphones need to be good quality and noise cancelling to enable us to provide professional and adequate service as we work with students and other staff. |
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| Consequences of this initiative not being funded | Presently the team members with broken headphones have resorted to bringing their personal headphones from home. This is not an acceptable way to conduct business and it should not be an expectation that individuals purchase their own equipment needed to do their jobs. If we do not make this needed purchase, or communications with students and staff via phone and zoom will be negatively impacted. |
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| Department Goals | Improve our communication of information with current and prospective students., Utilized technology to optimize our delivery of services to students. |
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| Programs | |
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| Locations | Main Campus, Newburgh Campus |
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| Estimated Completion Date | 06/01/2023 |
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| Will this initiative span multiple budget years? | No |
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| Importance | High |
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| Funding Source | Request for Prioritization |
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| Created | 12/02/2022 12:22 pm |
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| Updated | 12/02/2022 12:22 pm |
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Institutional Goals
| Goal |
How will the initiative support this institutional goal? |
- STUDENT SERVICES MASTER PLAN 2013
- Technology
- Explore, introduce and utilize technology designed to improve operations, enhance communication, streamline service, and increase productivity and efficiency.
|
Using noise cancelling head phones is the most effective means of communicating and serving students and working with other staff via phone and zoom. |
Action Steps
| Action Step |
Responsible Party |
Order |
| Determine the best noise cancelling headphone product for our needs. |
IT Staff |
1 |
| Purchase the Headphones |
SSC Director |
2 |
| Train staff if needed. |
SSC Director |
3 |
Expected Outcomes
| Outcome |
Order |
| Students will receive high quality communication when interacting with SSC staff via phone or zoom. |
1 |
Assessment Methods
| Method |
Description |
Other Method |
Responsible Party |
| Student Surveys: Satisfaction Need |
Surveys can be developed internally and administered to assess student frequency, importance, need and satisfaction institution’s staff, office and services and programming. |
|
SSC Director |
Resources
| INITIAL YEAR COST: |
$500.00 |
| RECURRING COST: |
$0.00 |
Equipment
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| Five Noise Cancelling Headphones |
$500.00
|
- Information Technology, CIO Office
|
| TOTAL: |
$500.00 / $0.00 |
|
Facility
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Supply
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Staffing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Training
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Marketing
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Other
| Need |
Cost (Initial/Recurring) |
Supporting Departments |
| TOTAL: |
$0.00 / $0.00 |
|
Prioritization
This is initiative is ready for prioritization.
Assessment
| Date | Department Name | Status | Cost to Date | Funding Source | |
| No results found. |