The Middletown Tutorial Center and Newburgh Learning Center are at a pivotal moment of growth.  In order to enhance the experience of students seeking support services, both centers aim to promote consistency and standard quality service.  The proposed student-facing name change includes Middletown Tutorial Center to Middletown Learning Center (and all internal naming that would follow including budget lines, etc.).  Internally, but while also thinking broadly in terms of projecting a sense of consistency across services, proposed changes include changing the front desk staff positions to mirror the campuses (Typist vs. Senior Clerk, Evening Tutorial Assistant vs. Resource Coordinator).  

A key component to this goal is to additionally create a mission statement and learning outcomes to determine, align, and clarify the shared direction of both centers as we develop services to address student support needs holistically, create a foundation for program decision making, and unify the experience across campuses.