Student Ambassador



Initiative TitleStudent Ambassador
Submitted in Previous Year(s)No
Critical Information, Notes, Justification, Rationale

These students are the first people prospective students have interactions with and can lead to very meaningful conversations and experiences for our applicants. Offering a paid Student Ambassador Program would give the Office of Admissions a more diverse number of ambassadors while also enabling us to reach prospective students on a more personalized method.

Our department utilized a great deal of student workers when we were on campus. Due to COVID-19, we are currently remote and could use Student Ambassadors to help with our FA presentations, outbound phone calls, Live-chat etc.

Consequences of this initiative not being funded

Our Student Ambassador program has a small number of students. With the overall work -load and work life balance, a lot of these students cannot afford to volunteer their time without compensation. Many of them pay for college on their own or support their families. Funding this position would give us a greater number of participants while helping the students financially.

Without this support, our FA team would have to complete these tasks, which would take away from the processing side.

Department Goals
Programs
LocationsMain Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?No
ImportanceLow
Funding SourceRequest for Prioritization
Created02/15/2021 9:46 am
Updated02/16/2021 4:35 pm

Institutional Goals

Goal How will the initiative support this institutional goal?
Prospective students tend to gravitate more towards current students. The stories and information our Student Admission Ambassadors share with our prospective students resonates with these students and allows our applicants to build a connection to our institution.
If paid, we would be able to invite our Student Admission Ambassadors to recruitment events on and off campus including high school college fairs and panel presentations. In addition, I would like to institute a Student Admission Ambassador phone call yield campaign. This campaign would entail our ambassadors contacting our prospective students to let them know the next steps in the enrollment process.
Student Ambassadors would be an added resource to help our incoming and current students understand the Financial Aid Process.

Action Steps

Action Step Responsible Party Order
Work with HR & Payroll, once funding is approved, to set up the proper process for our students to get paid. Admissions, Human Resources & Payroll 1
Market program to campus community Admissions & Marketing (Marketing primarily for marketing materials and social media postings) 2
Interview and hire student admission ambassadors Admissions 3
Request funding Financial Aid 4

Expected Outcomes

Outcome Order
Ambassadors would help with our Marketing and Recruitment efforts, thus helping increase our enrollment. 1
Increased completion of Financial Aid Applications 2

Assessment Methods

Method Description Other Method Responsible Party
Observations Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes. Admissions
Interviews The students (or other participants) are able during an interview to share their direct experiences, attitudes and beliefs. Interviews can be either structured or unstructured. Admissions
Institutional Data Review both program and student data that is collected at the institutional level. Data can include program enrollment, retention, transfer, student GPA, etc. Student Services & Admissions

Resources

INITIAL YEAR COST: $20,000.00
RECURRING COST: $20,000.00

Equipment

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Facility

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Supply

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Staffing

Need Cost (Initial/Recurring) Supporting Departments
100000 $10000.00 / 10000.00 (1st year)
  • SUNY Orange Foundation
  • Financial Aid
Funding to pay ambassadors $10000.00 / 10000.00 (1st year)
  • SUNY Orange Foundation
  • Human Resources, AVP Office
  • Admissions and Recruitment
TOTAL: $20,000.00 / $20,000.00

Training

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Marketing

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Other

Need Cost (Initial/Recurring) Supporting Departments
TOTAL: $0.00 / $0.00

Combined From

Initiative Title Department
Institute funding for Student Ambassador Program Admissions and Recruitment
Institute Financial Aid Student Ambassador Program Financial Aid

Prioritization

Level 5 Level 4 Level 3 Level 2 Level 1 Initiative Title Department
9
10


Student Ambassador
$20,000.00 / $20,000.00
Student Services, VP Office

Prioritization Notes

Level 3 (Student Services, VP Office)

The Student Ambassador initiative would enable us to expand the current Admissions Ambassadors program to include peer support in Financial Aid, at Student Services Central, and in the Academic Advising Office.  Peer-to-peer engagement is a learning and leadership opportunity for peers and a beneficial way to connect current students to prospective students and their families at all stages of the enrollment process.  

Students who can share their SUNY Orange experiences are the best ambassadors we have and engaging them in introducing new students to the College supports the work of our enrollment offices.

Assessment

DateDepartment NameStatusCost to DateFunding Source 
No results found.