Subscription to Automated Student Calling System

Subscription to Automated Student Calling System Print All

Initiative Title	Subscription to Automated Student Calling System
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	Call 'em All is a telephone calling service that we can use to automatically call students who need to be aware of missing application information. Phone calls will be in addition to current post card campaign.
Consequences of this initiative not being funded	We will continue using postcards, which would be less effective than a multiple source campaign adding phone and text capabilities.
Department Goals
Programs
Locations
Estimated Completion Date	05/12/2012
Will this initiative span multiple budget years?	No
Importance	Low
Funding Source	Request for Prioritization
Created	06/17/2013 5:03 pm
Updated	06/17/2013 5:03 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
STRATEGIC Priority V: Expand and enhance programs, services and operations to ensure the College is accessible to all members of an increasingly diverse community.	This service will allow us to make more direct phone calls to students assisting them with the enrollment process.

Action Steps

Action Step	Responsible Party	Order
Incorporate phone and texting into admissions postcard campaign	Director of Admissions and Recruitment	1
Purchase 15,000 automated phone and text messages for calling campaigns	Director of Admissions and Recruitment	2

Expected Outcomes

Outcome	Order
Increased rate of completed applications	1
Greater number of students who assess prior to July	2

Assessment Methods

Method	Description	Other Method	Responsible Party
Other	Enter other assessment method	Comparison of completed applications to prior year	Director of Admissions and Recruitment
Other	Enter other assessment method	Comparison of completed placement assessments to prior year	Dir of Admissions and Recruitment and Dir of Advising and Counseling

Resources

INITIAL YEAR COST:	$1,100.00
RECURRING COST:	$0.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
Purchase of 15,000 phone and text messages	$1100.00	Newburgh Campus Records and Registration Admissions and Recruitment Academic Advising
TOTAL:	$1,100.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
		Notes View	Notes View	2	Subscription to Automated Student Calling System $1,100.00 / $0.00	Admissions and Recruitment

Level 2 (Enrollment Mgt and Student Financial Services, AVP Office)

Currently we are investigating several products related to reaching students (ReGroup, Q-nomy) Although the cost is modest, I believe we would be better served using our current email product (SignUp4) and revisiting this initiative in the next cycle.

Level 3 (Student Services, VP Office)

I agree with the recommendations of the AVP

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.