To work with IT to expand the currently automated Late Payment Fee process to include students who do not complete their payment plans as agreed. :: PIP System (SUNY Orange)

To work with IT to expand the currently automated Late Payment Fee process to include students who do not complete their payment plans as agreed. Print All

Initiative Title	To work with IT to expand the currently automated Late Payment Fee process to include students who do not complete their payment plans as agreed.
Submitted in Previous Year(s)	2024
Critical Information, Notes, Justification, Rationale	Currently, once the final payment on a payment plan is due, late fees must be added manually to the accounts of students who have not paid as agreed. This process is time-consuming and introduces the potential for errors at a critical point in the term, when students are preparing to register for the next semester and need accurate, up-to-date account information.
Consequences of this initiative not being funded	The current manual process creates delays, preventing students from receiving timely account updates and consuming valuable staff time.
Department Goals
Programs
Locations
Estimated Completion Date	03/15/2026
Will this initiative span multiple budget years?	No
Importance	Medium
Funding Source	Request for Prioritization
Created	12/08/2025 2:33 pm
Updated	12/09/2025 9:49 am

Institutional Goals

Goal	How will the initiative support this institutional goal?
STUDENT SERVICES MASTER PLAN 2013 Technology Explore, introduce and utilize technology designed to improve operations, enhance communication, streamline service, and increase productivity and efficiency.	Automating the Late Payment Fee with increase productivity for the staff by eliminating the manual process. It will also enhance the time frame of communication to the students just prior to early registration.

Action Steps

Action Step	Responsible Party	Order
Student Accounts will work with IT, Ellucian and SICAS to automate the process.	Director of Student Accounts	1

Expected Outcomes

Outcome	Order
The process will be automated to place Late Payment Fees on accounts with Payment Plans, not paid as agreed.	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Observations	Information can be collected while observing “events” (including, sponsored activities, student {office staff} sessions, etc.) in the natural setting. Observation can provide information on student behaviors and attitudes.		Director of Student Accounts

Resources

INITIAL YEAR COST:	$0.00
RECURRING COST:	$0.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
Believe no cost, employees time	$0.00	Information Services & Network Infrastructure
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office SUNYOrange PLUS	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar: Student Accounts Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL Financial Aid Global Studies Governance High School Equivalency (HSE) Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Workforce Development Programming Workforce Student Support Youth Empowerment Program	Initiative Title	Department
				4	To work with IT to expand the currently automated Late Payment Fee process to include students who do not complete their payment plans as agreed. $0.00 / $0.00	Bursar: Student Accounts

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.