Upgrade/Enhance Advising Center :: PIP System (SUNY Orange)

Upgrade/Enhance Advising Center Print All

Initiative Title	Upgrade/Enhance Advising Center
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	Upgrading the Advising Center will provide extended services to students, employees, and the community because the idea is to use the Center for more than just advising - community education/workforce training, employee trainings, student self-advising, etc. This will allow for almost continuous, productive use of the space and improved student services. With the implementation of the BANNER system, students who are familiar with their course of study should be able to self-advise with the degree audit function. Having kiosks set up will enable them to quickly and conveniently register themselves for classes, make payments, access their grades, etc., thus offering enhanced student services.
Consequences of this initiative not being funded	All the services/trainings that could occur in the Center cannot happen without the enhancements. Not having the kiosk system will make it difficult for students to register and advise themselves.
Department Goals
Programs	Call Center, Advising
Locations
Estimated Completion Date	08/29/2008
Will this initiative span multiple budget years?	No
Importance	Low
Funding Source	Request for Prioritization
Created	06/17/2013 5:01 pm
Updated	06/17/2013 5:01 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
COLLEGE I: To provide courses in the arts, sciences, health professions, humanities, business and technology at the level of Associate degree programs, certificates, training and developmental programs to meet student needs for further education, employment and personal growth. 2: To provide appropriate credit and non-credit programs to satisfy changing Orange County needs and demographics.
COLLEGE I: To provide courses in the arts, sciences, health professions, humanities, business and technology at the level of Associate degree programs, certificates, training and developmental programs to meet student needs for further education, employment and personal growth. 6: To assess classroom support and technology needs on a departmental basis and implement the necessary classroom upgrades in a coordinated manner.
COLLEGE III: To implement technological delivery systems in Academic, Student and Administrative Services. 3: To continue to enable technological improvements in academic advising, in registration, in keeping track of student progress, and in financial aid processing, while maintaining personal interactions between students and college personnel.
COLLEGE V: To enrich the life of the community by providing cultural, educational and recreational events and access to college resources for appropriate community activities. 1: To promote student and community involvement in college cultural and athletic events.
COLLEGE VII: To provide comprehensive academic, student development and auxiliary support services so that each student has the opportunity to perform at his/her highest level. 2: To refine and expand the services provided by the Student Success Center.
MIDDLESTATES Standard 9: Student Support Services a: The college needs to finalize plans for advisement and counseling. In the process, input from the various affected constituencies should be sought and the plans should be implemented. A mechanism for assessing the effectiveness of the impending advising system should be included in the plans.
STRATEGIC II: Increase the effectiveness of planning and resource allocation for all College operations.
STRATEGIC Priority III: Provide adequate resources to allow College to realize its strategic goals.
STRATEGIC I: Develop and implement an Academic Master Plan that guides the renewal of current programs and services, the development of new programs and services, and formulizes the allocation of resources effectively.

Action Steps

Action Step	Responsible Party	Order
Purchase Equipment	Director w/IT assistance	1
Purchase Furniture	Director	2
Purchase Supplies	Director	3

Expected Outcomes

Outcome	Order
Community trainings/workshops will occur in Advising Center	1
Students will be able to self-advise, make payments, register, etc. using kiosks	2
Employee trainings will occur in Advising Center	3

Assessment Methods

Method	Description	Other Method	Responsible Party

Resources

INITIAL YEAR COST:	$15,000.00
RECURRING COST:	$1,000.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
6 Computer Kiosks	$7200.00	Information Technology, CIO Office
Digital Projector	$900.00	Information Technology, CIO Office
Networked Printer	$500.00	Information Technology, CIO Office
Smart Board	$2400.00	Information Technology, CIO Office
TOTAL:	$11,000.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
Chairs for Kiosks	$300.00
Computer Tables for Kiosks	$900.00
Privacy Panels	$1800.00
TOTAL:	$3,000.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
Paper/Toner/Etc.	$1000.00 / 1000.00 (1st year)
TOTAL:	$1,000.00 / $1,000.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
7	6 Notes View	1		1	Upgrade/Enhance Advising Center $15,000.00 / $1,000.00	Academic Advising Call Center Advising

Prioritization Notes

Level 4

Level 4 (PBIE Committee)

Upgrading this part of the Shepard Center is a much needed facilities improvement. The Shepard Center processes an extremely large number of students each day. These upgrades will allow student services to maximize the use of a truly multi-facility room. Possible uses are as a community center for workforce training, academic advising, advisor training, etc. Banner student self-registration and numerous other functions can be undertaken once these modifications are complete. These high-tech access points for students in particular will facilitate the flow of business done in the building each semester. This is a very cost effective way to improve this facility and effectiveness of college operations.

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
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