Bridging Student Support Services :: PIP System (SUNY Orange)

Bridging Student Support Services Print All

Initiative Title	Bridging Student Support Services
Submitted in Previous Year(s)	2020
Critical Information, Notes, Justification, Rationale	According to the CSI, CCSSE, Achieving the Dream, Guided Pathways, and in-house assessments, many students who could benefit from Center for Student Success support do not access these services. By engaging academic departments and Student Services to work collaboratively with the Center for Student Success, we will have the ability to reach students who are struggling with their college coursework. National research shows that navigating disconnected services acts as a barrier to student success and that niche, isolated support "interventions that are not connected or scaled" do not yield strong results. There are opportunities to align administrative structures, strategies, and procedures for students that better channel them to needed support services, and to design a more holistic, integrated support model for SUNY Orange students.
Consequences of this initiative not being funded	The inability to address student's needs as seen through the CSI, CCSSE, and in-house evaluations. The inability to align with Guided Pathway goals.
Department Goals	Enhance access to hybrid support services in order to provide quality services to both on campus and online students., Identify and reduce barriers to student support services; prioritize the improvement and ease of support access., Develop and utilize data-driven assessment to inform support programming decisions that impact overall student retention.
Programs
Locations	Main Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?	Yes
Importance	Medium
Funding Source	Request for Prioritization
Created	11/19/2021 3:09 pm
Updated	11/22/2021 3:08 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
ACADEMIC MASTER PLAN 2016-2020 Programming Objective #2: Collaborate across all areas of the College to ensure relevant support for academic programming and a comprehensive, diverse student experience.	By working collaboratively we can broaden the outreach and accessibility of student support services to at-risk students. This will align with Guided Pathways initiatives for support, retention, and completion.
STRATEGIC PLAN 2020-2025 Sustain and Invigorate Our Planned Future: Reimagine Human, Financial and Physical Resources Z_DRAFT Theme #2: Foster a culture of collaboration, communication, and ongoing assessment to equitably and consistently utilize resources between departments and campuses, with clearly defined employee roles.	By working collaboratively we can broaden the outreach and accessibility of student support services to at-risk students. This will align with Guided Pathways initiatives for support, retention, and completion.

Action Steps

Action Step	Responsible Party	Order
Review CSI to identify students who are open to academic support services	Center for Student Success, Advising	1
Work with Advising to reach students as they enter the college and their program, and when students receive U Grades.	Center for Student Success, Advising	2
Increase presence at New Start program	Center for Student Success	3

Expected Outcomes

Outcome	Order
Expand reach of Acadmeic Support services which will align with current College goals and Guided Pathways initiatives to support retention and completion rates	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Institutional Data	Review both program and student data that is collected at the institutional level. Data can include program enrollment, retention, transfer, student GPA, etc.
Tracking	Usage of programs, services, participation can be tracked; demographic information may also be able to be collected.
Entrance/Exit Interviews	Interviews are conducted with students when they enter college and when they leave—either through graduation or early departure. These interviews can be designed to measure SLO, but can also be used to learn about students’ perceptions, gather feedback, on various college services, activities, etc.

Resources

INITIAL YEAR COST:	$0.00
RECURRING COST:	$0.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
Partnered efforts across departments to identify and outreach at-risk students	$0.00	Academic Advising Learning & Student Success, AVP Office
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
45	45	38	9	3	Bridging Student Support Services $0.00 / $0.00	Academic Support Middletown

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.