Explore the use of AI technologies through review of Element 451 Bolt (Chatbot) & Halda :: PIP System (SUNY Orange)

Explore the use of AI technologies through review of Element 451 Bolt (Chatbot) & Halda Print All

Initiative Title	Explore the use of AI technologies through review of Element 451 Bolt (Chatbot) & Halda
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	Our admissions team have already begun researching the use of new innovative techonogies to help outreach to to pur prospecitve students.
Consequences of this initiative not being funded	Current technologies are evolving. Our admissions team would like to utliize technologies that studnets are already accustomed to receiving.
Department Goals	Research and implement new technologies to help enhance the prospective student experience
Programs
Locations	Main Campus
Estimated Completion Date
Will this initiative span multiple budget years?	Yes
Importance	Medium
Funding Source	Request for Prioritization
Created	12/04/2024 4:57 pm
Updated	02/14/2025 4:29 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
STRATEGIC PLAN 2020-2025 Sustain and Invigorate Our Planned Future: Reimagine Human, Financial and Physical Resources Goal #3: Maximize and more efficiently use technologies and physical resources to enhance the student experience	Funding this resource will provide students the experience they come to expect

Action Steps

Action Step	Responsible Party	Order
Reasearch companies that provide these services	Admissions & Coordinator of Enrollment Management	1

Expected Outcomes

Outcome	Order
An increase in student engagmeent and less calls and emails with questions	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Institutional Data	Review both program and student data that is collected at the institutional level. Data can include program enrollment, retention, transfer, student GPA, etc.		Admissions & Enrollment Management

Resources

INITIAL YEAR COST:	$0.00
RECURRING COST:	$14,000.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
Subscription Cost	$14000.00 / 14000.00	Enrollment Mgt and Student Financial Services, AVP Office
TOTAL:	$0.00 / $14,000.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office SUNYOrange PLUS	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar: Student Accounts Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL Financial Aid Global Studies Governance High School Equivalency (HSE) Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Workforce Development Programming Workforce Student Support Youth Empowerment Program	Initiative Title	Department
35	35	25 Notes View	5	5	Explore the use of AI technologies through review of Element 451 Bolt (Chatbot) & Halda $0.00 / $14,000.00	Admissions and Recruitment

Prioritization Notes

Level 3

Level 3 (Academic Affairs and Student Services, Provost, VP Office)

Great to hear that the Admissions team is exploring tools that may assist the work of the office. I wonder how proprietary this particular tool is - the price point seems high. Are there alternatives that would provide similar quality of services?

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.