Find space to house all of Student Accounts department :: PIP System (SUNY Orange)

Find space to house all of Student Accounts department Print All

Initiative Title	Find space to house all of Student Accounts department
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	Currently, the Student Accounts department is split between two buildings, which can be challenging at times. Paperwork is sent interoffice with longer turn around times and the possibility of being lost or misplaced. Office/phone coverage can be difficult. Having the whole department in one area (preferably in the Shepard Center) is beneficial for students and colleagues by providing accessibility and cohesiveness.
Consequences of this initiative not being funded	Students and staff do not always have easy access to someone in department that is housed across campus, therefore, it is sometimes difficult to assist students.
Department Goals	House Student Accounts in one area
Programs
Locations	Main Campus
Estimated Completion Date
Will this initiative span multiple budget years?	No
Importance	Medium
Funding Source	Request for Prioritization
Created	11/09/2018 10:06 am
Updated	01/15/2019 1:37 pm

Institutional Goals

Goal	How will the initiative support this institutional goal?
MIDDLESTATES STANDARDS 9. Student Support Services	Easier access to support student services
STUDENT SERVICES MASTER PLAN 2013 Facilities Upgrade facilities and existing space utilization to provide optimal service, productivity, efficiency and effectiveness	Ability to provide effective and efficient service to students and colleagues.
STRATEGIC PLAN 2015-2020 PRIORITY III: Collaboration and Communication: We will develop connections between internal and external constituents and advance mutually beneficial partnerships. We will promote a culture of trust, respect, and collective responsibility. c: Improve management of information to increase transparency and centralize communication practices.	Centralize communication between Student Services departments.
ACADEMIC MASTER PLAN 2016-2020 The Student Experience Objective #1: Improve communication among faculty, staff, and students.	Having the Student Accounts Department housed in one area, close to the One Stop, would improve communication among staff and students, cutting down on phone calls and wait time.

Action Steps

Action Step	Responsible Party	Order
Find/create a space in the George Shepard Building to accomodate the entire department.	VPAF	1

Expected Outcomes

Outcome	Order
Easier access to key employees providing better customer service	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Focus Groups	A series of structured discussions with students who are asked a series of open-ended questions designed to collect data about beliefs, attitudes, and experiences.

Resources

INITIAL YEAR COST:	$0.00
RECURRING COST:	$0.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TBD	$0.00	Facilities
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
			5	3	Find space to house all of Student Accounts department $0.00 / $0.00	Bursar

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.