Software Solutions for Holistic Support :: PIP System (SUNY Orange)

Software Solutions for Holistic Support Print All

Initiative Title	Software Solutions for Holistic Support
Submitted in Previous Year(s)	No
Critical Information, Notes, Justification, Rationale	TutorTrac provides a software tool for the Center for Student Success. Like other departments in the college, the CSS' software tool is departmentally utilized (there is no unity between other student support or services offices), which creates a silo-effect of operations, data, and the student experience. This also creates duplication across departments of software functionality, as well as potentially overlapped budget spending. The CSS continues to prioritize cross-divisional collaboration by exploring ways to create a more holistic and efficient student experience--in this case by examining software tools that prioritize students' college-wide experience. Centralized software solutions will allow the college to streamline current operations and better support the Guided Pathways and Title V initiatives, which will enhance student-facing processes and deliver more proactive, holistic support.
Consequences of this initiative not being funded	In order to best support the initiatives and goals of Guided Pathways and Title V, we need the software solution that can operationalize SUNY Orange's ongoing structural and cultural changes.
Department Goals	Enhance access to hybrid support services in order to provide quality services to both on campus and online students., Partner and collaborate with departments across the college to create cohesion across support services, maximize the use of internal resources, and eliminate redundancies in services., Engage a holistic, student-centered approach to learning and success; expand support services to address the gap of college readiness for First Year students., Identify and reduce barriers to student support services; prioritize the improvement and ease of support access., Develop and utilize data-driven assessment to inform support programming decisions that impact overall student retention., Support the recommendations of the Guided Pathways Initiative and Title V.
Programs
Locations	Main Campus, Newburgh Campus
Estimated Completion Date
Will this initiative span multiple budget years?	Yes
Importance	High
Funding Source	Request for Prioritization
Created	11/22/2021 2:50 pm
Updated	01/11/2022 11:36 am

Institutional Goals

Goal	How will the initiative support this institutional goal?
ACADEMIC MASTER PLAN 2016-2020 The Student Experience Objective #3: Enhance academic support and services by effectively utilizing equipment, facilities, personnel, and technology to meet our students’ needs.	Better connection with students via their preferred mode of communication.

Action Steps

Action Step	Responsible Party	Order
Explore software options or in-house opportunities for enhancement	Center for Student Success	1

Expected Outcomes

Outcome	Order
Increased student engagement and retention	1

Assessment Methods

Method	Description	Other Method	Responsible Party
Student Surveys: Satisfaction Need	Surveys can be developed internally and administered to assess student frequency, importance, need and satisfaction institution’s staff, office and services and programming.
Tracking	Usage of programs, services, participation can be tracked; demographic information may also be able to be collected.

Resources

INITIAL YEAR COST:	$695.00
RECURRING COST:	$75.00

Equipment

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Facility

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Supply

Need	Cost (Initial/Recurring)	Supporting Departments
TextAlert Module	$695.00	Information Technology, CIO Office
TextAlerts Maintenance	$75.00 / 75.00	Information Technology, CIO Office
TOTAL:	$695.00 / $75.00

Staffing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Training

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Marketing

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Other

Need	Cost (Initial/Recurring)	Supporting Departments
TOTAL:	$0.00 / $0.00

Prioritization

Level 5 Level 5 Cabinet Middle States	Level 4 Level 4 PBIE Committee	Level 3 Level 3 Academic Affairs and Student Services, Provost, VP Office Administration and Finance, VP Office Board of Trustees Chief Diversity Officer Institutional Advancement, VP Office President, Office of Student Services, VP Office SUNY Orange Foundation Sustainability Workforce Development, Strategy & Innovation, VP Office	Level 2 Level 2 Alumni Relations and Special Events Athletics Business Math Science and Technology, AVP Office Business Office CAPE Career and Internship Services Communications Office Enrollment Mgt and Student Financial Services, AVP Office Facilities Food Tech Grants Health Professions, AVP Office Hudson Valley Educational Consortium Human Resources, AVP Office Information Technology, CIO Office Institutional Planning Assessment and Research Lab School Learning & Student Success, AVP Office Liberal Arts, AVP Office Marketing Newburgh Campus Phi Theta Kappa Security Student Engagement and Completion, AVP Office	Level 1 Level 1 Academic Advising Academic Support Middletown Academic Support Newburgh Academic Technology Accessibility Services Admissions and Recruitment Arts and Communication Behavioral Sciences Biology Bursar Business Capital Projects Center for Student Involvement Center for Teaching and Learning Clinical Laboratory Science Computer Science and Technology Criminal Justice Cultural Affairs Custodial and Grounds Dental Hygiene Deployment & Operations Diagnostic Imaging Education Educational Opportunities Program Educational Partnerships English Enrollment Support Services Environmental Health and Safety ESL CAPE Financial Aid Global Studies Governance Honors Program HVAC Information Services & Network Infrastructure Interdisciplinary Studies Liberty Partnership Program Library Mail and Copy Services Maintenance Mathematics Movement Science Nursing Occupational Therapy Payroll Physical Therapy Records and Registration Science Engineering and Architecture Student Services - Data Management Student Services Central Student Services Newburgh Campus Student Support Initiatives Testing Center TRiO Student Support Services Unused Wellness Center Work Force Development CAPE	Initiative Title	Department
29	29	7	2	2	Software Solutions for Holistic Support $695.00 / $75.00	Academic Support Middletown

Assessment

Date	Department Name	Status	Cost to Date	Funding Source
No results found.