Initiative Title | Update Student Accounts Manual/Create Dynamic Copy |
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Submitted in Previous Year(s) | No |
Critical Information, Notes, Justification, Rationale | During a recent audit, it was recommended that we establish comprehensive written procedures that provide adequate guidance and internal controls over billing, collecting, refunding and enforcing student accounts. |
Consequences of this initiative not being funded | New and/or follow up audit would have consequences for non-compliance. Up to date processes assist staff in being accurate and efficient. |
Department Goals | Update training manual, Cross-train staff to ensure back-up support and seamless services to students and colleagues |
Programs | |
Locations | Main Campus, Newburgh Campus |
Estimated Completion Date | 07/01/2019 |
Will this initiative span multiple budget years? | No |
Importance | High |
Funding Source | Request for Prioritization |
Created | 11/08/2018 5:58 pm |
Updated | 01/15/2019 1:34 pm |
Goal | How will the initiative support this institutional goal? |
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It will correct a finding issued by the State Auditor. |
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A manual will support continuous improvement particularly in times of staff turnover. |
Action Step | Responsible Party | Order |
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Review current Student Account Manual and make changes/updates/additions as needed | Sudent Accounts Staff | 1 |
Outcome | Order |
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Provide Student Accounts policies and procedures to other departments for easy reference | 1 |
Method | Description | Other Method | Responsible Party |
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Other | Enter other assessment method | Manual will be created. | Student Accounts |
INITIAL YEAR COST: | $0.00 |
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RECURRING COST: | $0.00 |
Need | Cost (Initial/Recurring) | Supporting Departments | |
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TOTAL: | $0.00 / $0.00 |
Need | Cost (Initial/Recurring) | Supporting Departments | |
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TOTAL: | $0.00 / $0.00 |
Need | Cost (Initial/Recurring) | Supporting Departments | |
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TOTAL: | $0.00 / $0.00 |
Need | Cost (Initial/Recurring) | Supporting Departments | |
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In-house staffing | $0.00 |
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TOTAL: | $0.00 / $0.00 |
Need | Cost (Initial/Recurring) | Supporting Departments | |
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TOTAL: | $0.00 / $0.00 |
Need | Cost (Initial/Recurring) | Supporting Departments | |
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TOTAL: | $0.00 / $0.00 |
Need | Cost (Initial/Recurring) | Supporting Departments | |
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TOTAL: | $0.00 / $0.00 |
Date | Department Name | Status | Cost to Date | Funding Source | |
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No results found. |