2018 - 2019 Bursar Plan

A general statement (narrative) about what the department wants to accomplish.

Last updated on: 12/01/2017 2:13 pm by Susan Mansueto

Shrink Box

The Student Accounts Office is responsible for obtaining and processing the data necessary to provide accurate student account statements and information to students. The Student Accounts Office, as part of Student Services Central, is responsible for maintaining all students' tuition accounts and the College's receivables. This includes, posting all tuition and fee charges; generating bills; issuing financial aid and student refunds; and all collection activity.

My goal is to excel at providing the best customer service to our students, parents, colleagues, and community. To realize this goal, we plan to provide easier access to student account and financial aid information, increase on-line access to forms with the ability to complete and submit electronically, continue to decrease outstanding accounts receivables and ensure support from our IT to successfully carryout our goals.

Department Goals

Specific things the department wishes to achieve or accomplish this academic year.

# Department Goal
1 1 Provide on-line forms that can be completed and submitted electroncially.
2 Continue to decrease outstanding accounts receivable.
3 Increase dedicated IT support time to ensure goals are realized.

Initiatives

Projects or processes that would assist you in achieving one or more of your goals this academic year.