2019 - 2020 Bursar Plan

A general statement (narrative) about what the department wants to accomplish.

Last updated on: 11/08/2018 5:35 pm by Susan Mansueto

Shrink Box

The Student Accounts Office is responsible for maintaining all students' tuition accounts and the College's receivables, to include posting all tuition and fee charges and credits; billing; collection activity; residency; and issuing financial aid and student refunds.

Student Accounts works hard to cultivate a strong and engaging staff, as an informed and professional team is the foundation of operational and service excellence. Our department has two simple, but necessary, student service goals: to provide reliable fiscal guidance with accurate and timely account information to students and to provide high-quality, professional services to students.

Department Goals

Specific things the department wishes to achieve or accomplish this academic year.

# Department Goal
1 Review and streamline current processes
2 Update training manual
3 Cross-train staff to ensure back-up support and seamless services to students and colleagues
4 House Student Accounts in one area

Initiatives

Projects or processes that would assist you in achieving one or more of your goals this academic year.