This combined initiative brings together the technology needs of several key departments within Student Services with the over-arching theme of improving efficiencies and enhancing services to students.

Renew Career Coach Contract: Career Coach was made available to us through a DOL/SUNY grant with the understanding that the college would financially sustain the Career Coach application after the grant period ends.

The program is a public-facing web tool designed to help colleges connect students and jobseekers to local careers, by providing current regional labor market information and likes to relevant education and training. Career Coach is a great recruitment tool since it is visible to prospective students and community members.  Since the summer of 2016 we have had over 3,000 hits and almost 100 inquiries.

An EMSI economist completed a ROI review in 2014 which calculated that if a college is able to register 10-20 students as a result of their involvement with Career Coach, the application pays for itself.

Contract with Credentialing Solutions to Automate/Expedite Transcript Processing Requests:  The goal is to have incorporated a system where current and prior students can order their college transcript online and have the processed though the Credential Solutions systems. This system will also print and mail official college transcripts as well as GETA transcripts to students saving the college money in postage, handling and employee time.  

This system will also allow us to move forward by sending and receiving electronic transcripts though the appropriate systems. Admissions will also be able to receive electronic transcripts through the high schools as well as possibly for transfer students as well.  We will also be able to send our transcripts electronically to other institutions, which reduces cast even more. 

This service will also provide a Reverse Transfer Credit service that will allow participating
SUNY Institutions to offer a FERPA compliant opt-in request to send the student’s completed academic work from the
currently enrolled SUNY Institution back to the former SUNY Institution for purposes of obtaining an Associate’s
Degree.

We will be able to receive reports by providing us with several reporting functions that may include reports that can be created in real time for a specific date range and include any combination of placed order, completed orders and/or orders placed manually by the Registrar’s Office.  

Automate the Verification Process: Process student FA folders through Optical Character Recognition and Banner Student Aid variables to a single program to increase the speed and accuracy of the verification process .  SUNY Operated campuses have moved in this direction in order to keep up with 21st century processing in terms of speed and accuracy in finalizing student FA records. Students today complete the FAFSA today and expect process to be complete after the Student aid reports is received by the office. Though this process will not do that, it will allow the student next day processing once the audit information is received by the office.

Install/Upgrade Security Cameras in Accessibility Services Testing Rooms: We have cameras in the Middletown Campus OAS testing room that need to be upgraded to help us monitor exams. In Middletown, we currently use cameras to assist with the proctoring of accommodated testing . We do not use student workers to proctor as we are cautious about students proctoring their peers' exams, both for confidentiality purposes and concerns regarding testing room procedure. The cameras have been helpful in retaining the integrity of the exam too.  We need to upgrade the five old cameras we have in the testing room in Middletown and purchase a total of 3 new cameras for Newburgh (Newburgh currently does not have cameras). The cameras is another  way to proctor exams, but what is most important is that the cameras add a layer of integrity  and security for our testing facility.

Purchase Scanner for Wellness Center: Set up our center scanner to securely scan release of records requests, health professions physicals, and any other paper files that need to be including in a student's electronic clinical record.  This will help to eventually eliminate all paper files and allow our office to more easily access all parts of a student's clinical record.  It maximizes efficiency of storage and retrieval of the records and security of the records.